Project 03:
Chidlren’s Hospital Los Angeles
Genre: Service Design, UX Research, UX Design, Product Design, Interaction Design
Overview
How might we help the Children’s Hospital of Los Angeles develop a centralized source of community resources for undocumented LatinX families within the Los Angeles area?
How might we help the Children’s Hospital of Los Angeles develop a centralized source of community resources for undocumented LatinX families within the Los Angeles area?
2019
Santa Monica College,
Children’s Hospital Los Angeles
Santa Monica College,
Children’s Hospital Los Angeles
My Roles: Project Lead, UX Strategist; Product Designer
Group members:
Petula Pascall, UX Research & Development
Genesis Balatzar, UX Research & Design
Cole Vercammen, Information Architecture
Tia is an AI for Children’s Hospital Los angeles, helping LatinX families get the answers they need at time when help isn’t available. Our AI (Tia) is bilingual helps communicate to the spanish-speaking user with simplified information and instructions given according to what the user might need. Promotoras are group of individuals in the LatinX community of whom other LatinX individuals trust—they serve as the most knowledgeable and trusted in their community, helping others in whichever way they might need. Because of this, we’ve extended the opportunity to get help from promotoras through AI. Tia contains all the knowledge all promotoras at CHLA have. When contacted out of office hours. Our AI is able to help.
Group members:
Petula Pascall, UX Research & Development
Genesis Balatzar, UX Research & Design
Cole Vercammen, Information Architecture
Tia is an AI for Children’s Hospital Los angeles, helping LatinX families get the answers they need at time when help isn’t available. Our AI (Tia) is bilingual helps communicate to the spanish-speaking user with simplified information and instructions given according to what the user might need. Promotoras are group of individuals in the LatinX community of whom other LatinX individuals trust—they serve as the most knowledgeable and trusted in their community, helping others in whichever way they might need. Because of this, we’ve extended the opportunity to get help from promotoras through AI. Tia contains all the knowledge all promotoras at CHLA have. When contacted out of office hours. Our AI is able to help.
